Storage Chelsfield Accessibility Statement
Storage Chelsfield is committed to providing an accessible and user-friendly experience for all customers, including disabled users, older people, and those using assistive technologies. This statement explains the steps we take to make our online information about accessible storage in the Chelsfield area as inclusive as possible, and how you can contact us with feedback or requests.
Our Accessibility Commitment
We aim to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA across our website and online services. These guidelines are recognised internationally as a benchmark for creating digital content that is more accessible and usable for everyone, including people with visual, auditory, cognitive, and motor impairments.
We are working towards maintaining and improving accessibility as our services for storage in Chelsfield develop, including updates to content, design, and technical features.
Screen-Reader Support
Our website is designed to be compatible with modern screen-reader software so that users who rely on audio or braille output can access information about storage options in Chelsfield. We aim to provide clear page structures with headings, paragraphs, and lists so that screen-reader users can navigate quickly and understand content in a logical order.
Where images are used, we aim to provide descriptive alternative text where the image contains information or meaning. Decorative images that do not add information may be given empty alternative text to reduce unnecessary noise for screen-reader users.
Keyboard Navigation
The Storage Chelsfield website is intended to be fully usable with a keyboard alone, without requiring a mouse or touch input. Users should be able to move through navigation menus, forms, and interactive elements using the Tab, Shift plus Tab, Enter, and arrow keys.
We aim to ensure that focus indicators are clearly visible, so it is easy to see which element on the page is currently selected. Where possible, we also aim to support logical tab order so that moving through the page via keyboard follows a clear and predictable sequence.
Compatibility and Supported Technologies
We design the Storage Chelsfield website to be compatible with current versions of major browsers and operating systems. Our goal is to support a wide range of devices, including desktop computers, laptops, tablets, and smartphones used by customers in and around Chelsfield.
We avoid design choices that might cause accessibility issues, such as relying solely on colour to convey meaning or using small text that cannot be resized. Where possible, text can be enlarged using standard browser tools without loss of content or functionality.
Ongoing Improvements
Accessibility is an ongoing process. As we expand or update our information and services for storage in the Chelsfield area, we regularly review pages to identify and address potential barriers. This may include adjusting contrast, improving heading levels, refining alternative text, or simplifying complex language.
We also consider feedback from users as a key part of improving accessibility and usability over time.
Accessibility Feedback and Requests
If you experience any difficulty using the Storage Chelsfield website, or if you find a part of the site that is not fully accessible, we want to know so that we can review and improve it. You can contact us in writing at our physical premises or by using the contact form available on our website.
Please include as much detail as you can about the problem you encountered, including the page or service you were trying to use, what you were doing at the time, any assistive technology you were using, and how the issue affected you. This information helps us understand and address accessibility problems more effectively.
Alternative Formats and Assistance
Where reasonable, we will take steps to provide information about our storage services in Chelsfield in alternative formats on request. This may include providing large-print documents or offering assistance to help you access content if you are unable to use the standard website.
We are committed to ensuring that all customers can access information about our storage facilities and services in Chelsfield and will continue to work to enhance our accessibility over time.




